Visitor Info

Melbourne is a city that will also keep you guessing. An emerging culinary capital, there’s high-end cuisine, cheap eats or late-night dining to suit every tastebud. You can discover cutting edge restaurants, hip bars and trendy cafes across the vibrant inner-city neighbourhoods, enjoying the flavours of the world over a cocktail or coffee unrivalled in flavour.
As well as being a playground for adults, Melbourne features plenty of fun for the whole family, with interactive exhibitions across the year at iconic museums, and wildlife parks and gardens on the city fringes. Learn more at VisitMelbourne

Getting there

Venue Location & Visitor info

Hours

Open: Sunday - Wednesday: 10:00am - 4:00pm Thursday - Saturday: 10:00am - 8:00pm *Please note hours may be subject to change due to private events

Location

The Experience is located on the Melbourne Museum Plaza (9 Nicholson St, Carlton VIC 3053, Australia) housed in a bespoke, state-of-the-art, touring Pavilion (measuring 50m x 30m).

Parking

Book a car park online and save up to 40%.  Located under Melbourne Museum, our car park is open 7 days a week from 6.00am to midnight daily. Enter via Rathdowne Street or Nicholson Street.

Transport

Plan your trip using Metlink's Journey Planner. Transport options include: • Tram route 86 or tram route 96 to corner of Nicholson and Gertrude Streets • Free City Circle Tram to Victoria Parade • City loop train to Parliament Station • Bus routes 250, 251 and 402 to Rathdowne Street

Frequently Asked Questions

What is the Real Madrid World of Football Experience?

Real Madrid World of Football Experience is a new, state-of-the-art, digital and physical interactive football experience for all ages. Through spectacular audio-visual displays, physical interactive football experiences, playable gaming technologies, combined with historical club memorabilia and stunning trophy displays, visitors can go behind the scenes to discover the culture passion, players and epic victories that make Real Madrid C.F. the football Club of the Century.

When does the Real Madrid World of Football Experience open?

Real Madrid World of Football Experience is NOW OPEN until the 5th of August, 2018!

Where is Real Madrid World of Football pavilion located?

The Real Madrid World of Football Experience is located at Melbourne Museum Plaza, adjacent to Royal Exhibition Hall. 9 Nicholson St, Carlton Victoria, Australia.

Is Real Madrid World of Football Experience a temporary experience?

Yes, Real Madrid World of Football Experience is a temporary experience and will only be in Melbourne for a limited time.

Do I need to be a fan to enjoy the RM WOF experience?

Whether a casual or avid football fan, there’s something for all levels of fandom or those just seeking to experience our state-of-the-art, playable technology.

Is Real Madrid World of Football for all ages?

Yes, Real Madrid World of Football Experience welcomes visitors of all ages by offering physical and digital experiences as well as historic memorabilia from Real Madrid C.F.

How big is Real Madrid World of Football Experience?

The Real Madrid World of Football Experience is housed in a 50m x 30m touring pavilion.

How long does it take to go around the experience?

It will take between approximately 60  to complete the entire Real Madrid World of Football Experience depending how long you decide to spend in the Come Play! zone.

Can I bring my camera to Real Madrid World of Football Experience?

Yes, photography is allowed on smart phone cameras. However, cameras with tripods are not permitted.

Where is Real Madrid World of Football pavilion located?

The Real Madrid World of Football Experience is located at Melbourne Museum Plaza, adjacent to Royal Exhibition Hall. 9 Nicholson St, Carlton Victoria, Australia.

Is there parking at the RM WOF Experience?

Yes, located under Melbourne Museum, our car park is open 7 days a week from 6.00am to midnight daily. Enter via Rathdowne Street or Nicholson Street. (link to Melbourne Museum Parking Fees page)

  • Book a car park online and save up to 40%.
  • Designated disabled parking is available on level P2 adjacent to the lifts.
  • Height clearance: the car park height clearance is 2.15m
  • Electric Vehicle charging: two Delta Energy Systems AC EV chargers fitted with type 1 connectors are located on level P2 Nicholson Street. There is no additional cost to use the chargers.

What form of public transportation are available?

Plan your trip using Metlink’s Journey Planner. Transport options include:

  • Tram route 86 or tram route 96 to corner of Nicholson and Gertrude Streets
  • Free City Circle Tram to Victoria Parade
  • City loop train to Parliament Station
  • Bus routes 250, 251 and 402 to Rathdowne Street
  • Making a trip to the city? Take a V/Line train

Are we able to take food and drink into the venue?

No, to protect the all club memorabilia and playable technology, you are not able to bring food in with you, however you are able to bring bottled water into the experience.

Is there wheelchair access to the venue?

Yes, ramps have been constructed to make Real Madrid World of Football wheelchair accessible.

What does the time on my ticket mean?

The time printed on your ticket specifies the session that you can attend. Please be sure to arrive 10 minutes prior to the time printed on your ticket.

How will I receive my ticket?

You will select one of the following delivery methods when purchasing your ticket:

  • Mobile ticket – the fastest way to get your ticket!
  • Regular Mail
  • Print at home ezy-tickets (sent to the email address attached to your My Ticketek account
  • Box Office collect

Are tickets refundable?

All sales are final. Please refer to the Ticketek Terms & Conditions of Sale.

What forms of payments are accepted?

Ticketek accepts Mastercard, Visa, Diners and American Express cards.

Do I have to book in advance?

Due to the popularity of the experience we strongly recommend that you book in advance to avoid missing out!

What do I need to bring to the venue on the day to gain access?

You will require your ticket in order to scan into the experience.

Do I have to specify the name of my guest when I book tickets?

If you are collecting your tickets from the Box Office you will require ID to collect your tickets.

I am now unable to go, can I give my ticket to a friend/relative?

Yes, you can give your ticket to a friend or relative to use on your behalf.

Are there discounts for children, students, seniors, etc.?

Children 3 and under are free. Please refer to ticketek.com.au for concession prices for students and seniors.

What is the Group Rate?

There is a 20% off groups discounts on all tickets. To make a booking contact Ticketek Groups on 1300 364 001 or for further information email groupbookings@ticketek.com.au

How many people are needed to qualify for group rates?

10 or more people qualify for group rates.

How will I receive my group tickets?

Your group tickets can be mailed to a specified address or be collected from the Box Office.

What do I do if my group is unable to attend at my scheduled time?

If you cannot make your schedule time, please contact Ticketek Groups to reschedule. Please note, all sales are final as per the Ticketek Terms & Conditions of Sale.

Can I host a private function with exclusive access to Real Madrid World of Football Experience for my company?

Yes you can. Please contact our Corporate Hospitality team on 02 9266 4466 or hospitality@teglive.com.au

I’m not ready to book an event but I would like more information?

Please contact our Corporate Hospitality team on 02 9266 4466 or hospitality@teglive.com.au

How do I book an event?

Please contact our Corporate Hospitality team on 02 9266 4466 or hospitality@teglive.com.au

What if I need to cancel my event?

All sales are final as outlined in the Terms and Conditions of Sale on the booking form you will complete through the hospitality team to secure your event.

TICKETING

Book now at

KIDS

$19.50

Ages 4 - 16 (3 & Under FREE)

Exhibition & Experience Entry

360° Cinematic Experience

Access to Skills Arena

EA Sports FIFA & Fuzbol Battle Zone

ADULT

$35

Ages 17+

Exhibition & Experience Entry

360° Cinematic Experience

Access to Skills Arena

EA Sports FIFA & Fuzbol Battle Zone

FAMILY

$80

2 Adults/2 Kids or 1 Adult/3 Kids

Exhibition & Experience Entry

360° Cinematic Experience

Access to Skills Arena

EA Sports FIFA & Fuzbol Battle Zone

HERO

$99.50

1 Adult & 4 Kids

Exhibition & Experience Entry

360° Cinematic Experience

Access to Skills Arena

EA Sports FIFA & Fuzbol Battle Zone